Navy Army Community Credit Union
  • 01-Jan-2018 to 16-Jan-2018
  • - Crosstown Branch, 4802 Crosstown Expy.
  • Corpus Christi , TX, USA
  • Hourly
  • Full Time

PRIMARY OBJECTIVE OF POSITION
Serving members operational and financial needs and questions via telephone/web inquiries. Cross sell all credit union services.

JOB SPECIFICATIONS

EDUCATION
High School Diploma or GED

EXPERIENCE
A minimum of 12 months of call center, customer/member service or teller experience in a financial institution to satisfactorily perform the job duties.

PHYSICAL
Physical requirements are minimal but position involves wrist/hand manipulation and sitting for long periods of time. Must be able to speak clearly and hear effectively in order to assist members over the telephone. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.

MENTAL
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must have a strong ability to read and carry out various written instructions and follow oral instructions. Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters

EQUIPMENT
Personal computer with windows environment, copy machine, calculator and scanner.




This position has been closed and is no longer available.
Navy Army Community Credit Union

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