Navy Army Community Credit Union
  • 09-Sep-2019 to 22-Sep-2019
  • - Collections
  • Corpus Christi , TX, USA
  • Hourly
  • Full Time

PRIMARY OBJECTIVE OF POSITION
Responsible for the collection of delinquent and at risk loan accounts, following credit union and regulatory policies and procedures

EDUCATION
High School Diploma/GED is required.

EXPERIENCE
12 months of negotiation/sales experience in a high volume environment is necessary to perform the job duties. Delinquent account collections preferred.

PHYSICAL REQUIREMENTS
Physical effort is minimal; however along with communication skills: speaking and hearing abilities, and wrist/hand movement is inherent in the job as well as restriction to workspace for prolonged periods. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.  Ability to work evenings, overtime and Saturdays at management request.

 

MENTAL
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must have a strong ability to read and carry out various written instructions and follow oral instructions. Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

EQUIPMENT SKILLS
Personal computer with windows environment and related printers, fax machine, calculator, copy machine.

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