Remote Lending Member Service Rep.
- 17-Sep-2019 to 20-Oct-2019
- - JWV Administration Building, 2730 Rodd Field Rd.
- Corpus Christi , TX, USA
- Full Time
PRIMARY OBJECTIVE OF POSITION
Make consumer loans, following current policies concerning loans as set by the Board of Directors, and meet performance targets for loan production and cross-sales of products. Determine the member's needs, tailoring credit products to meet their unique financial needs and goals. Cross sell all products and services while adhering to credit union policy and procedures.
High school Diploma/GED
Two years of experience in a sales and service environment with 12-months of cross-selling/upselling products and services to satisfactorily perform the job duties. Retail or Financial experience preferred.
Position involves wrist/hand manipulation; restriction to work station for extended periods of time. May be required to sit for extended periods of time. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must have a strong ability to read and carry out various written instructions and follow oral instructions. Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Personal computer with windows environment, scanner, teller cash machine, cash advance machine, calculator, copy machine, Debit card imprinter.